Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

I had to reset my laptop, which had firefox account, syncronised to my phone and tablet. Syncronisation code does not work.

  • 6 Antworten
  • 2 haben dieses Problem
  • 17 Aufrufe
  • Letzte Antwort von the-edmeister

more options

I have a laptop, phone and tablet; all syncronised to each other via firefox. I had to reset my laptop (windows) due to a problem with office. When I try to reset my bookmarks on my laptop, I get an autorisation code, which never works. Probably due to the fact that my laptop has a new identity. So I cannot sync. Although the account exists . Please help.

I have a laptop, phone and tablet; all syncronised to each other via firefox. I had to reset my laptop (windows) due to a problem with office. When I try to reset my bookmarks on my laptop, I get an autorisation code, which never works. Probably due to the fact that my laptop has a new identity. So I cannot sync. Although the account exists . Please help.

Alle Antworten (6)

more options

Are you connecting to Sync on the web? https://accounts.firefox.com/signin

Are you getting the authorization via that laptop? Or are you using a code you got from a different device?

more options

i connect to sync on the web and get authorisation via mail in my inbox.

more options

i mean authorisation code via mail in my inbox

more options

jvereecke said

i mean authorisation code via mail in my inbox

On the same device?

If so, are you doing a copy and paste of that code? Or are you typing it in?

more options

tried both none works

more options

Please file a Bug report here to get the attention of a Sync Mozilla developer to help you further: https://bugzilla.mozilla.org/

https://developer.mozilla.org/en/Bug_writing_guidelines