Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Trying to change Firefox password. Do not receive email message. (It is not in my spamcatcher)

  • 2 Antworten
  • 1 hat dieses Problem
  • 10 Aufrufe
  • Letzte Antwort von leewmiles

more options

Using laptop with Windows 10. Went to Firefox Help. Tried to change the password but not my username. Received a message that notification had been made to my email. I have not received anything at my email. I am concerned because have received a message purportedly from a hacker and wish to change old passwords, such as the one on my Firefox account that has not been updated ever. As I was setting up my community account just now and received a message to confirm this my email account. This email account confirmation was delivered to my email.

Using laptop with Windows 10. Went to Firefox Help. Tried to change the password but not my username. Received a message that notification had been made to my email. I have not received anything at my email. I am concerned because have received a message purportedly from a hacker and wish to change old passwords, such as the one on my Firefox account that has not been updated ever. As I was setting up my community account just now and received a message to confirm this my email account. This email account confirmation was delivered to my email.

Alle Antworten (2)

more options

leewmiles said

Using laptop with Windows 10. Went to Firefox Help. Tried to change the password but not my username. Received a message that notification had been made to my email. I have not received anything at my email. I am concerned because have received a message purportedly from a hacker and wish to change old passwords, such as the one on my Firefox account that has not been updated ever. As I was setting up my community account just now and received a message to confirm this my email account. This email account confirmation was delivered to my email.
more options

A second attempt at password change was successful. There is no need to respond. Please forgive the false alarm!