Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Wrong content in e-mails

  • 5 Antworten
  • 1 hat dieses Problem
  • 17 Aufrufe
  • Letzte Antwort von Rochester1

more options

Recently, after an update, when opening some new e-mails from various sources, I find that the content is either missing completely or replaced with the content from an e-mail from another source. Example: an e-mail from a friend was replaced with the content of a daily newsletter I subscribe to. How do I correct this?

Recently, after an update, when opening some new e-mails from various sources, I find that the content is either missing completely or replaced with the content from an e-mail from another source. Example: an e-mail from a friend was replaced with the content of a daily newsletter I subscribe to. How do I correct this?

Ausgewählte Lösung

Right-click the folder, Properties, Repair Folder, and see if that fixes it.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (5)

more options

Ausgewählte Lösung

Right-click the folder, Properties, Repair Folder, and see if that fixes it.

more options

Thanks. I tried your suggestion. It changed the subject line and time stamp of the corrupted e-mail from the friend to that of the newsletter. The content was unchanged and the original message is now gone completely. It does not show up in the Trash or Spam folders.

I recovered the information by asking the friend re-send it but I am concerened about this happening again and not being able to recover something important.

Geändert am von Rochester1

more options

Error

Geändert am von Rochester1

more options

If a folder repeatedly shows this kind of corruption, it should be rebuilt according to these instructions. To minimize the chances of this happening, keep the Inbox as sparse as possible, compact folders regularly, and do not allow antivirus apps to scan email (add the TB profile folder as an exception or exclusion). And, make regular backups of the Thunderbird folder, as it is the easiest thing to restore. Its default location in Windows is:

C:\Users\username\AppData\Roaming\Thunderbird

more options

Thanks, will try.