Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

using the scroll wheel on my mouse works down but not up.

more options

Recently, the scroll wheel on my mouse lost the ability to scroll upward on the page. But the scroll bar at right still works.

Recently, the scroll wheel on my mouse lost the ability to scroll upward on the page. But the scroll bar at right still works.

Ausgewählte Lösung

Hi, In the Mouse Properties window, select the Wheel tab. Then, try adjusting the number of lines to scroll the mouse or try changing the mouse to scroll one page at a time. After this is adjusted, click Apply and then click OK. Verify this change helps correct your mouse issues.(This window (Mouse Properties)can be accessed by opening the Control Panel, clicking Hardware and Sound, and then clicking Mouse.Note-You must use the "Category" view in Control Panel to see the Hardware and Sound option.)

Thank you.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (4)

more options

Did you try another mouse in case the is a problem with your mouse ?

more options

Hi,

I hope this solution helps you.

First you need to open the Control Panel. Then click on the hardware and sound. Then click on the mouse on the device and printer. Then click on the wheel button. There you can change the number of rows you want to move the mouse or the mouse to scroll one page at a time.

Control panel>>Hardware and sound>>Device and printer>>Mouse>>Wheel

more options

cor-el said

Did you try another mouse in case the is a problem with your mouse ?

Turns out it's not FireFox-centric, same problem happens w/scrolling in other apps. I'll try your advice.

Geändert am von geodejerry1

more options

Ausgewählte Lösung

Hi, In the Mouse Properties window, select the Wheel tab. Then, try adjusting the number of lines to scroll the mouse or try changing the mouse to scroll one page at a time. After this is adjusted, click Apply and then click OK. Verify this change helps correct your mouse issues.(This window (Mouse Properties)can be accessed by opening the Control Panel, clicking Hardware and Sound, and then clicking Mouse.Note-You must use the "Category" view in Control Panel to see the Hardware and Sound option.)

Thank you.