Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Downloads do not work.

  • 3 Antworten
  • 3 haben dieses Problem
  • 91 Aufrufe
  • Letzte Antwort von Edward Nickell

helpersea
helpersea
more options

I can't download anything through the browser. Images, PDF's, even the extensions recommended by Firefox. Whenever I try to download something I get an indication that Firefox is trying to download it. Then it always fails and tells me to try again. And then it fails again.

I downloaded chrome to be able to download things. That works. But running two separate browsers to get the basic features of one working browser is an annoying fix.

I can't download anything through the browser. Images, PDF's, even the extensions recommended by Firefox. Whenever I try to download something I get an indication that Firefox is trying to download it. Then it always fails and tells me to try again. And then it fails again. I downloaded chrome to be able to download things. That works. But running two separate browsers to get the basic features of one working browser is an annoying fix.
Angefügte Screenshots

Ausgewählte Lösung

Hi

Thank you for your question. We do have an update due out later this week that should fix this issue in Firefox for Android.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (3)

helpersea
helpersea Fragesteller
more options

I don't know if this helps add context or anything. But if I go to addon manager and click the plus sign next to recommended addons the addons are installed no problem. But it does it without saying anything was downloaded?

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Ausgewählte Lösung

Hi

Thank you for your question. We do have an update due out later this week that should fix this issue in Firefox for Android.

Edward Nickell
Edward Nickell
more options

Hi team,

Thanks for all the work you do on this browser.

I think it would be worth looking into how this issue managed to make it into a stable release. Downloading is really a very basic functionality and i suspect we will have lost quite a few users in the roughly 2 weeks this fix will have taken. (I'm a big FF fan but even I have gone to another browser because of this)