Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Security when taking PC to repair shop

  • 3 Antworten
  • 1 hat dieses Problem
  • 19 Aufrufe
  • Letzte Antwort von FredMcD

more options

I only use Firefox as my PC browser. I always run in private mode, so all cookies etc are deleted. I have about 100 login passwords saved, but use a FF primary password. The PC is protected at startup with the standard pin code. I never save personal data such as credit card details or addresses. Can I be confident that if I take the PC to a repair shop and leave it there it will be safe? Is there anything else I can do to make things more secure in the event of repair, or PC being stolen?

I also have MS Edge on the PC (can't seem to delete it) but all personal data is deleted.

Thanks in advance.

I only use Firefox as my PC browser. I always run in private mode, so all cookies etc are deleted. I have about 100 login passwords saved, but use a FF primary password. The PC is protected at startup with the standard pin code. I never save personal data such as credit card details or addresses. Can I be confident that if I take the PC to a repair shop and leave it there it will be safe? Is there anything else I can do to make things more secure in the event of repair, or PC being stolen? I also have MS Edge on the PC (can't seem to delete it) but all personal data is deleted. Thanks in advance.

Ausgewählte Lösung

Rob said

I also have MS Edge on the PC (can't seem to delete it)

I believe MS Edge is a part of Windows.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (3)

more options

If your primary password is strong, the odds of someone (or hacking software) guessing it quickly is low. If you do not want to take the risk, you can back up your Firefox profile folder, and remove the logins.json file from the computer itself. Of course, you'll need to restore it later. Note that logins.json and key4.db work together, and logins.json won't work with a different key4.db.

more options

If the repair shop has a good reputation, great. But that does not mean someone somewhere has other ideas.

Note: If the reason for the visit is system related, the shop may need administrator access. Create an administrator user account for them to use. When you get your computer back, remove it.

Make sure to backup everything you don't want to lose. An external hard drive would be the best thing. (This saved me when my hard drive crashed.)

Note: Just because you deleted a file, this includes the trash/junk/recycle folder, that does not mean the file can not be recovered.

I am not trying to scare anyone with this post, just giving the facts.

more options

Ausgewählte Lösung

Rob said

I also have MS Edge on the PC (can't seem to delete it)

I believe MS Edge is a part of Windows.