Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Lost my primary email.

  • 3 Antworten
  • 1 hat dieses Problem
  • 14 Aufrufe
  • Letzte Antwort von FredMcD

Marcus Vinícius
Marcus Vinícius
more options

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and I can't use or create an account with the gmail one. I made a new account using my live email account as primary but still can't use the gmail one as secondary because it says it already activated in another account. Would be possible to delete the globo.com account then I'll be able to add my gmail account as secondary then turn it primary?

Thanks in advance.

Marcus


edited emails from public and search/spam bots view on this community forum.

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and I can't use or create an account with the gmail one. I made a new account using my live email account as primary but still can't use the gmail one as secondary because it says it already activated in another account. Would be possible to delete the globo.com account then I'll be able to add my gmail account as secondary then turn it primary? Thanks in advance. Marcus edited emails from public and search/spam bots view on this community forum.

Geändert am von James

Alle Antworten (3)

Amelia
Amelia
more options

Hello,

In accounts.firefox.com/settings, you should find an option to set your secondary account as primary. You can then remove the other email address so that you will not need to make a new account.

Most people on this forum are volunteers (including me), and can not access your account for deletion or editing.

user164337417280174533857459833847640017417
user164337417280174533857459833847640017417
more options

The problem is my Gmail account is already linked to an account I have no more access so I can't remove it from that account to add on my current account. It throws an error message stating that.

FredMcD
FredMcD
more options

I called for an administrator.