Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Exception Confirmation pop up

  • 1 Antwort
  • 1 hat dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von christ1

lefoque
lefoque
more options

Hello everyone, Asking for a friend. No, really. She asked me to help out. I dug around the forums and found some suggestions but they haven't worked or she hasn't been able to implement them. Anyway, not too long ago, a friend of a relative offered help. This guy says the exception confirmation pop up is a scam which means that her Firebird account has been hacked/compromised. He is offering to fix it for her.

So it's a judgment call and, basically, she is wondering whether to let him work on her computer. I guess if her relative vouches for the guy, then it's okay.

Okay, judging by the forums this is a known issue, but is it a hack? That is my question.

Thank you.

Hello everyone, Asking for a friend. No, really. She asked me to help out. I dug around the forums and found some suggestions but they haven't worked or she hasn't been able to implement them. Anyway, not too long ago, a friend of a relative offered help. This guy says the exception confirmation pop up is a scam which means that her Firebird account has been hacked/compromised. He is offering to fix it for her. So it's a judgment call and, basically, she is wondering whether to let him work on her computer. I guess if her relative vouches for the guy, then it's okay. Okay, judging by the forums this is a known issue, but is it a hack? That is my question. Thank you.

Alle Antworten (1)

christ1
christ1
  • Top 25 Contributor
more options
judging by the forums this is a known issue

It isn't an issue in the sense of being a bug. Foremost the exception prompt is a warning that something is wrong. Without any further details it is up to anyone's guess what exactly is wrong.

is it a hack?

I wouldn't want to declare it either legitimate or malicious without having seen it. Typically these warnings are legitimate, but most users have no idea what they mean. It could also be the result of an attempt to tamper with the connection. See https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean#w_bypassing-the-warning

Also see https://support.mozilla.org/en-US/kb/error-codes-secure-websites