Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Unified folders was working fine, now it's not working.

  • 2 Antworten
  • 1 hat dieses Problem
  • 284 Aufrufe
  • Letzte Antwort von mary_b

mary_b
mary_b
more options

I had unified folders for all of my IMAP email accounts and it was working great. I was trying to find a way to get junk to go to the junk folder instead of sitting in the inbox. I right-clicked on the unified inbox and tried to change a setting about the junk mail. I messed something up apparently, because now all my mail moved to their separate folders, and it is refusing to show them in the unified inbox. I got rid of the setting I added about junk folders, but nothing went back to normal. I've restarted Thunderbird. Then restarted the computer. Same issue is present. I'm on an iMac, Big Sur OS.

I had unified folders for all of my IMAP email accounts and it was working great. I was trying to find a way to get junk to go to the junk folder instead of sitting in the inbox. I right-clicked on the unified inbox and tried to change a setting about the junk mail. I messed something up apparently, because now all my mail moved to their separate folders, and it is refusing to show them in the unified inbox. I got rid of the setting I added about junk folders, but nothing went back to normal. I've restarted Thunderbird. Then restarted the computer. Same issue is present. I'm on an iMac, Big Sur OS.

Ausgewählte Lösung

Help/More Troubleshooting, Profile Folder, Show in Finder, close TB, delete virtualFolders.dat and the Mail/smart mailboxes folder. Then restart TB and see if unified folders work properly.

http://kb.mozillazine.org/Unified_Folders_not_working

Diese Antwort im Kontext lesen 👍 2

Alle Antworten (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Ausgewählte Lösung

Help/More Troubleshooting, Profile Folder, Show in Finder, close TB, delete virtualFolders.dat and the Mail/smart mailboxes folder. Then restart TB and see if unified folders work properly.

http://kb.mozillazine.org/Unified_Folders_not_working

mary_b
mary_b Fragesteller
more options

Thank you, this step solved the problem:

Right click on "inbox" at the top of the folder pane (the inbox that has child folders for each accounts inbox) and select "Properties". Check that the search criteria uses the radio button for "Match all messages" and that there are no additional criteria. Typically you'll see a greyed out "Subject" "contains" and a empty field followed by the plus and minus buttons.