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Firefox starting extremely slow when custom homepage GPO applied

  • 8 Antworten
  • 1 hat dieses Problem
  • 10 Aufrufe
  • Letzte Antwort von Felix

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All our Firefox browsers (version 99.*, Windows 10 Pro or Enterprise) in the company need around 20 seconds to load a web page when first opened. All other browser functions work fluently from the beginning. Also the slowness only happens after opening and not during further use. Which Firefox is refusing to load I can open other tabs and e.g. do a Google search and then the "slowness timer" starts again (independently if the first tab is closed or stays open) and refuses to do anything on that tab. Once the slownedd period is over all tabs are loaded and no further problem occurs. This issue occurs only when the GPO "URL for Home Page" is applied. But this page is reachable and when Firefox is working it loads within milliseconds. For testing I created a new profile and on the first startup the problem already occurs. And all other startups too. When temporarily removing this one GPO entry it immediately works again fluently. It also doesn't matter what I set as home page (company internal website or some random web page); it is always slow once this setting is in place.

All our Firefox browsers (version 99.*, Windows 10 Pro or Enterprise) in the company need around 20 seconds to load a web page when first opened. All other browser functions work fluently from the beginning. Also the slowness only happens after opening and not during further use. Which Firefox is refusing to load I can open other tabs and e.g. do a Google search and then the "slowness timer" starts again (independently if the first tab is closed or stays open) and refuses to do anything on that tab. Once the slownedd period is over all tabs are loaded and no further problem occurs. This issue occurs only when the GPO "URL for Home Page" is applied. But this page is reachable and when Firefox is working it loads within milliseconds. For testing I created a new profile and on the first startup the problem already occurs. And all other startups too. When temporarily removing this one GPO entry it immediately works again fluently. It also doesn't matter what I set as home page (company internal website or some random web page); it is always slow once this setting is in place.

Alle Antworten (8)

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Does it happen if you set that as the homepage manually in preferences?

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Yes, it does also happen when the homepage is set in the preferences and the GPO is removed. It is also again independent of which URL I set.

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I think this is probably worth opening a bug in bugzilla for if you can:

https://bugzilla.mozilla.org/enter_bug.cgi

Someone can work with you to try to profile it and figure out why it is happening.

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What security software do you have? Do all those computers use the same security software?

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All computers just use Windows Defender. There is no 3rd party security software.

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I'm at a loss on this one. I definitely thing bugzilla is the right place and our performance team can try to debug.

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Can you inspect the Timings in the Network Monitor ?

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No, I cannot open the Inspect window because when the initial tab is stuck I cannot interact with it and so I can't right click it.

Bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1766863