Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Username and password not accepted

  • 1 Antwort
  • 1 hat dieses Problem
  • 12 Aufrufe
  • Letzte Antwort von arandor

more options

Getting 'Username and password not accepted. ' initially yesterday am but cleared up with no changes in the pm but back to same problem after working till about 9am today..... Is this a TB problem or something changed either in TB or at my end?

I see this response from a previous similar problem but need more info to even start to check this...see below!

“If you viewed the password in Saved Passwords, it indicates you're using 'normal password' authentication instead of the preferred OAuth2. First, check that cookies are enabled in TB Options/Privacy or Privacy & Security (TB 78), set the authentication to OAuth2 in Server Settings for the incoming and also in Outgoing Server (SMTP), then delete the passwords in Saved Passwords, restart TB, enter the current working account password in the OAuth browser window when prompted. “

OK, where and how to I view 'saved passwords' and why would I suddenly have to change anything after years of no problems?

Running win 7 and TB 6.9.1 ...there is no such option as OAuth2 in the authentication method in server settings in Account settings (gives 'encrypted, kerberos, ktml) is set at 'normal'!

Is there a site to go to that would indicate if / when TB is having a problem at their end so we dont spend hours trying to solve a thing that is NOT our problem?

Getting 'Username and password not accepted. ' initially yesterday am but cleared up with no changes in the pm but back to same problem after working till about 9am today..... Is this a TB problem or something changed either in TB or at my end? I see this response from a previous similar problem but need more info to even start to check this...see below! “If you viewed the password in Saved Passwords, it indicates you're using 'normal password' authentication instead of the preferred OAuth2. First, check that cookies are enabled in TB Options/Privacy or Privacy & Security (TB 78), set the authentication to OAuth2 in Server Settings for the incoming and also in Outgoing Server (SMTP), then delete the passwords in Saved Passwords, restart TB, enter the current working account password in the OAuth browser window when prompted. “ OK, where and how to I view 'saved passwords' and why would I suddenly have to change anything after years of no problems? Running win 7 and TB 6.9.1 ...there is no such option as OAuth2 in the authentication method in server settings in Account settings (gives 'encrypted, kerberos, ktml) is set at 'normal'! Is there a site to go to that would indicate if / when TB is having a problem at their end so we dont spend hours trying to solve a thing that is NOT our problem?

Alle Antworten (1)

more options

My Gmail POP and SMTP stopped working today as well. I updated to Thunderbird 91 and changed the following settings:

1. Select the `Account Settings` menu item from the `Tools` menu.

2. Click on your Gmail account and choose `Server Settings`.

3. Change the `Authentication method` pop-up menu to `OAuth2`.

4. Click on your `Outgoing Server`. Click the `Edit` button and change the `Authentication method` pop-up menu to `OAuth2`.

That solved the problem for me.