Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

When sending email, a loading message box stays forever.

  • 2 Antworten
  • 0 haben dieses Problem
  • 90 Aufrufe
  • Letzte Antwort von zaid.hamamah

zaid.hamamah
zaid.hamamah
more options

Hi,

Kindly, I have a problem with Thunderbird when sending emails.

This image appears https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-09-15-05-42-21-44a50f.png

and after some minutes this one shows up: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-09-15-05-43-13-53bd88.png

After I uninstalled the software and my account and reinstall everything back, only the first loading box appears and stays forever, without seeing the second box.

I checked all the settings of the outgoing mail box and it is as it should. So, what could be the problem?

Many thanks in advance, Zaid.

Hi, Kindly, I have a problem with Thunderbird when sending emails. This image appears https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-09-15-05-42-21-44a50f.png and after some minutes this one shows up: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-09-15-05-43-13-53bd88.png After I uninstalled the software and my account and reinstall everything back, only the first loading box appears and stays forever, without seeing the second box. I checked all the settings of the outgoing mail box and it is as it should. So, what could be the problem? Many thanks in advance, Zaid.
Angefügte Screenshots

Ausgewählte Lösung

Thanks a lot David for the suggestion.

After contacting the helpdesk, it turned out that my anti-virus was blocking my email. There is a mail protection function, and after I turned it off, everything went fine again.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (2)

david
david
  • Top 10 Contributor
more options

This is a problem of connecting to server. All Thunderbird can do is take the settings you provided and submit your message. From your post, it appears that the smtp server cannot be accessed. That could happen if the email provider has the server down for maintenance. You may find it helpful to contact them.

zaid.hamamah
zaid.hamamah Fragesteller
more options

Ausgewählte Lösung

Thanks a lot David for the suggestion.

After contacting the helpdesk, it turned out that my anti-virus was blocking my email. There is a mail protection function, and after I turned it off, everything went fine again.