Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

"Thunderbird can't update to the latest version." repeats

  • 1 Antwort
  • 0 haben dieses Problem
  • 8 Aufrufe
  • Letzte Antwort von Wayne Mery

don.clarkson
don.clarkson
more options

Hi! I recently updated Thunderbird to 102.3.0 (64-bit), a process that required me to download the required file and to install over the top of the previous version. However since then I am receiving regular messages saying that: "Thunderbird can't update to the latest version. Download a fresh copy of thunderbird and we'll help you to install it" The message includes a "Download Thunderbird" button. If I remember correctly this is the same message I got before I updated to 102.3.0. I have tried repeating the process but I continue to keep getting the same message, despite "About Mozilla Thunderbird" confirming that I am running 102.3.0.

I'm presuming this is a bug but I'm open to other suggestions. It's not a major problem but is slightly annoying.

All thoughts welcome! Cheers Don Clarkson

Hi! I recently updated Thunderbird to 102.3.0 (64-bit), a process that required me to download the required file and to install over the top of the previous version. However since then I am receiving regular messages saying that: "Thunderbird can't update to the latest version. Download a fresh copy of thunderbird and we'll help you to install it" The message includes a "Download Thunderbird" button. If I remember correctly this is the same message I got before I updated to 102.3.0. I have tried repeating the process but I continue to keep getting the same message, despite "About Mozilla Thunderbird" confirming that I am running 102.3.0. I'm presuming this is a bug but I'm open to other suggestions. It's not a major problem but is slightly annoying. All thoughts welcome! Cheers Don Clarkson

Geändert am von Wayne Mery

Alle Antworten (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

1. Do Settings > General > type "config" into the search 2. open Config Editor 3. Search for "app.update.log" and set it to "true". 4. Restart Thunderbird. 5. Do Help > About 6. Open Tools > Developer Tools > Error Console 7. Type AUS into the filter 8. Please copy everything starting with "AUS:" and paste it here