Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firfox 2FA is saying incorrect code

  • 3 Antworten
  • 0 haben dieses Problem
  • 33 Aufrufe
  • Letzte Antwort von cor-el

more options

I need to update my extension uploaded on Firefox web store and that requires login to developer's account but when I try to login it showed me to do Enable two-step authentication and when ever I entered the code and hit submit ti showed me error "Two-step authentication code required". How can I proceed further?

I need to update my extension uploaded on Firefox web store and that requires login to developer's account but when I try to login it showed me to do Enable two-step authentication and when ever I entered the code and hit submit ti showed me error "Two-step authentication code required". How can I proceed further?
Angefügte Screenshots

Alle Antworten (3)

more options

You need to enter the 6-digit code as one word without spaces (377641) as those are only shown to make it easier to keep track of what you have typed.

Make sure the time and timezone are correct on all devices including the mobile device with the authenticator app as the TOTP code is only valid for thirty seconds.

more options

cor-el said

You need to enter the 6-digit code as one word without spaces (377641) as those are only shown to make it easier to keep track of what you have typed. Make sure the time and timezone are correct on all devices including the mobile device with the authenticator app as the TOTP code is only valid for thirty seconds.

I've tried without spaces numerous number of times but the error still the same. I event matched the time zones of Authenticator app and my system but still there's no success.

more options

Which Authenticator app do you use ? You can try to use the otpauth:// link directly in the app instead of scanning the QR code. Can you try another app to see if that gives the same or other codes ?