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odd cross association between two TB mail accounts

  • 1 Antwort
  • 2 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von sfhowes

MMW
MMW
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With two TB IMAP email accounts, I am seeing incorrect return paths in the headers and sent mail copies from one account. Both are google accounts, B is a business google account and A is a personal gmail account.

Email sent from account B is delivered to the proper address, but with a return path to account A. So all replies are coming back to the wrong account.

I have double checked the setting for Copies & Folder and both stipulate unique locations. I have even tried to specify the correct B email in the Reply-to Address. Copies of the sent email are saved in the Gmail Sent Mail folders on BOTH accounts! The header in the copy in the A Sent Mail shows it is from my personal account, not my business account!

I notice one odd thing -- This seems to have started happening when I switched business domain registrars and moved business email from godaddy to dreamhost. Sent mail copies had previously been saved to the regular Sent folder but after editing the settings for the mail server, it switched to the Gmail Sent Mail folder. Could that have anything to do with it?

(I'm not all that knowledgeable with the technical end, just enough to probably get myself in trouble.)

Thanks in advance for any advice/suggestions.

With two TB IMAP email accounts, I am seeing incorrect return paths in the headers and sent mail copies from one account. Both are google accounts, B is a business google account and A is a personal gmail account. Email sent from account B is delivered to the proper address, but with a return path to account A. So all replies are coming back to the wrong account. I have double checked the setting for Copies & Folder and both stipulate unique locations. I have even tried to specify the correct B email in the Reply-to Address. Copies of the sent email are saved in the Gmail Sent Mail folders on BOTH accounts! The header in the copy in the A Sent Mail shows it is from my personal account, not my business account! I notice one odd thing -- This seems to have started happening when I switched business domain registrars and moved business email from godaddy to dreamhost. Sent mail copies had previously been saved to the regular Sent folder but after editing the settings for the mail server, it switched to the Gmail Sent Mail folder. Could that have anything to do with it? (I'm not all that knowledgeable with the technical end, just enough to probably get myself in trouble.) Thanks in advance for any advice/suggestions.

Ausgewählte Lösung

This usually happens because the accounts are not sending on smtp servers that have matching User Names. If account A sends on the smtp server for account B, gmail will automatically insert B's credentials, so that recipients see the messages as if they were sent from account B, so when they reply, their messages go to B.

https://support.mozilla.org/en-US/questions/1350593

Also, gmail automatically copies sent messages to the Sent Mail folder, so 'Place a copy in' in Copies & Folders settings should be unchecked, and the Sent Mail folder is the one that should be subscribed in TB.

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sfhowes
sfhowes
  • Top 10 Contributor
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Ausgewählte Lösung

This usually happens because the accounts are not sending on smtp servers that have matching User Names. If account A sends on the smtp server for account B, gmail will automatically insert B's credentials, so that recipients see the messages as if they were sent from account B, so when they reply, their messages go to B.

https://support.mozilla.org/en-US/questions/1350593

Also, gmail automatically copies sent messages to the Sent Mail folder, so 'Place a copy in' in Copies & Folders settings should be unchecked, and the Sent Mail folder is the one that should be subscribed in TB.

Geändert am von sfhowes