Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

No emails dropping

  • 5 Antworten
  • 1 hat dieses Problem
  • Letzte Antwort von Bea

more options

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they all stopped working at the same time. I've checked the OAuth2 settings and everything is in order. I recently removed all the accounts from TB and re-added them one by one to ensure they were set up correctly as I'd been having problems.

Does anyone have any ideas please?

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they all stopped working at the same time. I've checked the OAuth2 settings and everything is in order. I recently removed all the accounts from TB and re-added them one by one to ensure they were set up correctly as I'd been having problems. Does anyone have any ideas please?

Alle Antworten (5)

more options

what error messages to you see?

Hilfreich?

more options

Hi Matt, there's no error messages at all. I select "get new messages" and at the bottom it tells you that "email account is connecting to Outook.Office365.com" - it does that for every one of my email accounts - but then it just stops polling with no new emails dropping into my inbox. I've not seen a single error message.

Geändert am von Bea

Hilfreich?

more options

Today I had two email accounts decide to update themselves (just the once), none of the others though.

Hilfreich?

more options

Perhaps check the error console (ctrl+shift+J)

Clear it using the trash icon and try getting your mail.

Hilfreich?

more options

Hi Matt, thank you.

I've done as suggested, hit ctrl shft j, emptied it and clicked 'get messages', it states error not found. I'll add a screenshot to show you it's been cleared and attempted again. Not one message has been populated, I'm afraid.

Geändert am von Bea

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.