Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Since updating to 3.6.6 today, Firefox can no longer access the web, even after I update the Norton I.S. firewall setting.

  • 6 Antworten
  • 1 hat dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von AnonymousUser

more options

I updated to 3.6.6. today. Now Firefox will not access the Internet. The web-page screen is solid blank white. I have Norton Internet Sec 2010. I updated the firewall setting, but this does not fix the problem.

I updated to 3.6.6. today. Now Firefox will not access the Internet. The web-page screen is solid blank white. I have Norton Internet Sec 2010. I updated the firewall setting, but this does not fix the problem.

Alle Antworten (6)

more options

I have same problem, unable to load any web pages.

more options

I am the person who first posted this question yesterday. After reading other postings this morning, I followed the advice to "restore" 3 Mozilla files which had been quarantined by Norton Internet Security yesterday. My Firefox 3.6.6 now works great. Also see: http://community.norton.com/t5/Norton-Internet-Security-Norton/What-is-WS-Reputation-1/td-p/228251/highlight/true;jsessionid=ED9D38B27E367CBEDBE1FB7DD5244F98

more options

I'm having the same problem with 3.6.6 that I had with 3.6.4:

" The proxy server is refusing connections"

That's with all websites I try to go to including Firefox. I restored 3.6 and it runs.

What can I do to get the updates to work???

more options

Exact problem and solution as above.....

FireFox 3.6.6. no longer able to connect to the internet when Norton360 v4 removed the following files which belonged to FireFox: freebl3.dll softokn3.dll nssdbm3.dll

Get Norton 360 to release these files from quarantine. Also, I'm not sure what these files actually do, so that should be made clearer by Mozilla.

more options

Hey Steve: Probably for good advice for some of the folks who are running Norton but I happen to run AVG Free. Now, this laptop is running 3.6.6 OK but my desktop had to be downgraded to 3.6 and everytime Firefox upgrades it 3.6.4 & 3.6.6 it upchucks. How can I turn the auto off until I figure out a solution? BTY, both are running XP 2

more options

You can stop FireFox updating itself by going to Tools:Options:Advanced:Update. Then uncheck the update box.