Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Norton deleted the "getplusplus_adobe_reg.exe" file and now I get an error message in Firefox

  • 1 Antwort
  • 81 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von TXGuy

more options

I recently installed the newest version of Adobe Flash Player. As I was installing the program, Norton Internet Security said that the "getplusplus_adobe_reg.exe" file was suspect, so I deleted it. Now, every time I load Firefox, I get an error message saying that file is missing, and some websites do not function properly. I tried uninstalling and re-installing Firefox, and this did not solve the problem.

This happened

Every time Firefox opened

== I installed the newest Adobe Flash Player version

I recently installed the newest version of Adobe Flash Player. As I was installing the program, Norton Internet Security said that the "getplusplus_adobe_reg.exe" file was suspect, so I deleted it. Now, every time I load Firefox, I get an error message saying that file is missing, and some websites do not function properly. I tried uninstalling and re-installing Firefox, and this did not solve the problem. == This happened == Every time Firefox opened == I installed the newest Adobe Flash Player version

Alle Antworten (1)

more options

Getplus is the problematic Adobe Download Manager (DLM) which no one needs. See if the suggestions in the following will help you to get rid of it: http://secunia.com/community/forum/thread/show/3665/adobe_dlm_will_not_uninstall

When updating or installing Adobe Flash (aka Shockwave Flash) follow these instructions (NOTE: you have the most current version installed):

Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r22; current ver. 10.1 r53 (important security update 2010-06-10) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.5.0_04 (~~red:very old~~); current ver. 1.6.0.20 (important security update 04-15-2010) (~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed.

You ~~red:MAY~~ need to Update Adobe Reader for Firefox: your ver. N/A; current ver. 9.3.2 ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader You may be able to update from the Adobe Reader installed on your system instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates. If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader