Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Cannot install addons

  • 3 Antworten
  • 5 haben dieses Problem
  • 28 Aufrufe
  • Letzte Antwort von AnonymousUser

more options

When I try to install an addon from https://addons.mozilla.org/en-US/firefox/ , I get the following error.

Firefox could not install the file at

https://addons.mozilla.org/ja/firefox/downloads/latest/8538/addon-8538-latest.xpi?src=addondetail

because: Download error -228

This happens on any add-ons.

I hope somebody can tell the situation.

This happened

Every time Firefox opened

== Probablly after I changed the cache location with browser.cache.disk.parent_directory

When I try to install an addon from https://addons.mozilla.org/en-US/firefox/ , I get the following error. Firefox could not install the file at https://addons.mozilla.org/ja/firefox/downloads/latest/8538/addon-8538-latest.xpi?src=addondetail because: Download error -228 This happens on any add-ons. I hope somebody can tell the situation. == This happened == Every time Firefox opened == Probablly after I changed the cache location with browser.cache.disk.parent_directory

Alle Antworten (3)

more options

Updates: I've created a new profile by starting "firefox -P" from Run. It seemed to have worked pretty well for the first 5 or 10 minutes but suddenly got the same error and could not download addons any more.

more options
more options

@the-edmeister I looked at the cache size, followed by the article you provided. It was 50 mb and although I pressed the "clear cache now", nothing changed.

As an aid, I created a new Windows 7 user account and imported a portion of Firefox profiles. It seems to be running normally up to now.

But this way, I have to convert all the existing other app profiles for the new account and it's a pain. So I'm still looking for the solution.