Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

THE CLEAR DATA FEATURE IS NOT ALLOWING ME TO OPEN FOX FIRE. IT KEEPS CRASHING! WHAT CAN I DO TO DISABLE THE CLEAR DATA FEATURE?

  • 3 Antworten
  • 2 haben dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von cor-el

more options

The "clear data feature" appeared sometime before, I think when I installed the latest version of fox fire. When I turned on my computer today it popped up first before I could connect to fox fire. When I checked to clear data it opened fox fire and then immediately shut in down. So I cannot connect to the internet. How can I resolve this problem and connect to the internet?

The "clear data feature" appeared sometime before, I think when I installed the latest version of fox fire. When I turned on my computer today it popped up first before I could connect to fox fire. When I checked to clear data it opened fox fire and then immediately shut in down. So I cannot connect to the internet. How can I resolve this problem and connect to the internet?

Geändert am von cor-el

Alle Antworten (3)

more options

what can i do to fix this and get on the internet?

more options

does anyone know what I can do to get past this Clear Private Data and get on the internet?

more options

You can get that window when starting Firefox if you use Clear Recent History on closing Firefox and the recent history wasn't cleared because Firefox crashed or otherwise didn't close properly.

See http://kb.mozillazine.org/Firefox_crashes and Troubleshoot Firefox crashes (closing or quitting unexpectedly)

Delete the files sessionstore.js and sessionstore.bak and any existing files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js in the Firefox Profile Folder

See http://kb.mozillazine.org/Session_Restore