We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

version 3.6.13 is still showing an update for 3.6.12

  • 2 Antworten
  • 23 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

more options

my Firefox recently (auto) downloaded a new update v3.6.12, [help>Apply Download update now>Update ready to install: Update v3.6.12], but when i clicked "Restart Firefox", it'll reload and still show the same update ready to install. I already tried disabling all extensions before updating to no avail. Then tried to open firefox w/admin priviledges and says v3.6.13 is available, downloaded it and restarted. But now [Help>About..] is showing v3.6.13 but [Help>Apply Download Update Now] is still showing v3.6.12 ready to install. NB: also tried uninstalling (kept personal data) and downloading new v3.6.13 to reinstall but still to the same result. Any suggestions why it's still showing a v3.6.12 update on a v3.6.13?

my Firefox recently (auto) downloaded a new update v3.6.12, [help>Apply Download update now>Update ready to install: Update v3.6.12], but when i clicked "Restart Firefox", it'll reload and still show the same update ready to install. I already tried disabling all extensions before updating to no avail. Then tried to open firefox w/admin priviledges and says v3.6.13 is available, downloaded it and restarted. But now [Help>About..] is showing v3.6.13 but [Help>Apply Download Update Now] is still showing v3.6.12 ready to install. NB: also tried uninstalling (kept personal data) and downloading new v3.6.13 to reinstall but still to the same result. Any suggestions why it's still showing a v3.6.12 update on a v3.6.13?

Alle Antworten (2)

more options

Try to download Firefox 3.6.13 from http://www.mozilla.com/firefox/ and install it. It will clean up the old installation.

more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder:

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)