Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

My menu bar is missing and it doesn't come back temporarily when I press either Alt or Alt + F10 together.

  • 1 Antwort
  • 18 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

alwaysanobie
alwaysanobie
more options

My menu bar has disappeared. The directions on the support site say the first steps to restoring are to start Firefox in safe mode & then to press the Alt button so that the bar can come up temporarily. I started Firefox in safe mode two different ways, but nothing happened when I pressed the Alt key except that the screen moved down a little bit & moved back up when I pressed it again. I got the same result when I pressed Alt & the F10 key together, which was also suggested. I would appreciate it if you would advise as to what I should do to restore the menu bar. Thanks.

My menu bar has disappeared. The directions on the support site say the first steps to restoring are to start Firefox in safe mode & then to press the Alt button so that the bar can come up temporarily. I started Firefox in safe mode two different ways, but nothing happened when I pressed the Alt key except that the screen moved down a little bit & moved back up when I pressed it again. I got the same result when I pressed Alt & the F10 key together, which was also suggested. I would appreciate it if you would advise as to what I should do to restore the menu bar. Thanks.

Alle Antworten (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You only need to press F10 and not Alt + F10.

This can be a problem with the file localstore.rdf in the Profile Folder.

Delete localstore.rdf or rename the file to localstore.rdf.sav in the Profile Folder to test if the file is corrupted.

See http://kb.mozillazine.org/Corrupt_localstore.rdf
(caution: do not delete the localstore.rdf file in the Firefox program installation folder)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")