Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

I cannot open hotmail. I am also having similar problems with facebook. What can I do to access these websites again? Thank you.

  • 2 Antworten
  • 5 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von Hanoski

Hanoski
Hanoski
more options

When I go to www.hotmail.com the address tab seems to think it's on the log-in page, but the page itself is blank.

With facebook I can log-in, but get only text on the page that opens.

I had this problem before and it was resolved by clearing the cache and deleting all cookies. I have cleared my cache, browsing history, and cookies. I have also followed all eight steps on the Basic Troubleshooting page, all to no avail.

I would greatly appreciate any help you can provide. Thank you.

When I go to www.hotmail.com the address tab seems to think it's on the log-in page, but the page itself is blank. With facebook I can log-in, but get only text on the page that opens. I had this problem before and it was resolved by clearing the cache and deleting all cookies. I have cleared my cache, browsing history, and cookies. I have also followed all eight steps on the Basic Troubleshooting page, all to no avail. I would greatly appreciate any help you can provide. Thank you.

Alle Antworten (2)

amin.mina.it
amin.mina.it
more options

1- try to clear cash ,cookies,history and passwords 2- uninstall Firefox 3- deleting all temporary internet files manual, then install Firefox again ...

Hanoski
Hanoski Fragesteller
more options

I have already done all this as part of 'Basic Troubleshooting' (http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_3-update-your-plugins)

The "Basic Troubleshooting' steps I have followed are: 1. Restart your computer 2. Clear your cookies and cache 3. Update your plugins 4. Restart Firefox in Safe Mode 5. Troubleshoot your plugins 6. Reset your Firefox settings 7. Reinstall Firefox 8. Make a new profile

and I still can't access hotmail!

Geändert am von Hanoski