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I can't login to my account. I had to create a new acct to post this.

  • 1 Antwort
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  • Letzte Antwort von BenThairB4

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I have created my second new account today in order to post this. I wanted to post a question earlier, but when I tried to sign in Firefox told me the password I entered was wrong. It was not wrong. I created a new account and posted my question. Then to see if I could figure out what was wrong with my original account, I signed out of my new account and tried to sign in on my original account. No luck.

So then I tried to sign in to my new account. Same response: wrong password. I tried resetting my password four times and each time, after resetting it and being presented with the sign in page again, I got the same incorrect password response.

To post this I created another new account. To test whether this was related to the fact than I am now using Firefox 5, I tried to sign in with IE to both of my other accounts. No luck, same problem both times.

I have created my second new account today in order to post this. I wanted to post a question earlier, but when I tried to sign in Firefox told me the password I entered was wrong. It was not wrong. I created a new account and posted my question. Then to see if I could figure out what was wrong with my original account, I signed out of my new account and tried to sign in on my original account. No luck. So then I tried to sign in to my new account. Same response: wrong password. I tried resetting my password four times and each time, after resetting it and being presented with the sign in page again, I got the same incorrect password response. To post this I created another new account. To test whether this was related to the fact than I am now using Firefox 5, I tried to sign in with IE to both of my other accounts. No luck, same problem both times.

Geändert am von BenThairB4

Alle Antworten (1)

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I figured it out. The short explanation is this: Use different email addresses when you set up accounts, and for the password reset, use that same email address. Otherwise, Firefox will connect the reset with either nothing, or with a different account that had that email address assigned to it.