Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

I can't get Firefox to update to 3.6.18 it says connecting to update server but does nothing

  • 2 Antworten
  • 10 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von twylie44

twylie44
twylie44
more options

The update box keeps popping up to update to 3.6.18 but when I click to update it says connection to update server but then nothing happens no matter how long I wait. I am currently running 3.5.19. I do not want to go to Firefox 7.0 at this time. I am running Vista SP2 fully updated. I have the latest flash player. How do I get update 3.6.18?

The update box keeps popping up to update to 3.6.18 but when I click to update it says connection to update server but then nothing happens no matter how long I wait. I am currently running 3.5.19. I do not want to go to Firefox 7.0 at this time. I am running Vista SP2 fully updated. I have the latest flash player. How do I get update 3.6.18?

Alle Antworten (2)

rbillings
rbillings
more options

If you have problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop. 

   Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
   Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html 

   Uninstall your current Firefox version.
   Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer. 

   It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • Answer found by cor-el
twylie44
twylie44 Fragesteller
more options

Thank you for the prompt response. I will try the version 3.6.23 to see if it solves the problem. BTW the link to version 4.0 takes you to 7.0. Is there nothing between 3.6 and 7.0 available? Thanks again for the suggestion, I'm sure that it will work.