We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Cannot download zip file

  • 1 Antwort
  • 6 haben dieses Problem
  • 7 Aufrufe
  • Letzte Antwort von htrevelyan

Bugsieboy
Bugsieboy
more options

Why is it that with Firefox 8 I cannot download a zip file that was sent to me as an e-mail attachment? When I select the zip file a pop asks me if I want to 'open with' or 'save file'. Whichever option I choose the file is named attachment.ashx (this is not the name of the zip file I received).

The only way I have been able to resolve the problem so far is to open the e-mail using Windows Explorer, from which I can retrieve the zip file correctly.

Why is it that with Firefox 8 I cannot download a zip file that was sent to me as an e-mail attachment? When I select the zip file a pop asks me if I want to 'open with' or 'save file'. Whichever option I choose the file is named attachment.ashx (this is not the name of the zip file I received). The only way I have been able to resolve the problem so far is to open the e-mail using Windows Explorer, from which I can retrieve the zip file correctly.

Alle Antworten (1)

htrevelyan
htrevelyan
more options

I have the same problem since updating to Firefox 8 on my MacBook Pro. Now all files download as .ashx, sometimes I can open them via Word, but often they won't open at all. Previous versions of Firefox opened them in the appropriate application and saved them to the desktop. This has become such a problem that I have abandoned Firefox and have returned to Safari .....