We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Whitesmoke took over my Firefox address bar. I can't get back the address bar without using the one by whitesmoke.

more options

Whitesmoke is apparently a very nasty virus. I've followed as many instructions as possible and it's off my computer, but I can't get it off of Firefox. The address bar still shows the whitesmoke logo and I don't want to use it, but I need an address bar. I've run out of ideas. Please help.

Whitesmoke is apparently a very nasty virus. I've followed as many instructions as possible and it's off my computer, but I can't get it off of Firefox. The address bar still shows the whitesmoke logo and I don't want to use it, but I need an address bar. I've run out of ideas. Please help.

Alle Antworten (1)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site