We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox shut down and now it will not open - just the 'embarrasing' msg appears and the little color wheel just spins. I've unchecked the tabs and even trashed Firefox and re-downloaded but still the same thing. Have tried now about 10x

  • 1 Antwort
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von John99

more options

FF will not open - have trashed and reinstalled but to no avail. Firefox shut down and now it will not open - just the 'embarrasing' msg appears and the little color wheel just spins. I've unchecked the tabs and even trashed Firefox and re-downloaded but still the same thing. Have tried now about 10x - so I can't use Firefox until I can get it to open. Thanks.

FF will not open - have trashed and reinstalled but to no avail. Firefox shut down and now it will not open - just the 'embarrasing' msg appears and the little color wheel just spins. I've unchecked the tabs and even trashed Firefox and re-downloaded but still the same thing. Have tried now about 10x - so I can't use Firefox until I can get it to open. Thanks.

Alle Antworten (1)

more options

The message box will have an option [start new session] try clicking that.

If that fails you may need to delete sessionstore.js and its coppies and backups to get the sytem working again, but lets try the obvious solution first.