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Lovefilm instantview videos do not work, but do on internet explorer

  • 2 Antworten
  • 18 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von Joxy0406

Joxy0406
Joxy0406
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I have a lovefilm package which allows me to watch films etc by online streaming using silverlight, which I have installed, removed and re-installed several times. However, in firefox when I click on a film to watch the play button does not appear for the film. However it does in the Explorer browser.

How do I fix this please?

I have a lovefilm package which allows me to watch films etc by online streaming using silverlight, which I have installed, removed and re-installed several times. However, in firefox when I click on a film to watch the play button does not appear for the film. However it does in the Explorer browser. How do I fix this please?

Ausgewählte Lösung

Hi,

You can try to verify the Firefox Silverlight installation: https://www.microsoft.com/getsilverlight/default.aspx

If the problem persists, please also check in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

Diese Antwort im Kontext lesen 👍 3

Alle Antworten (2)

Vivek
Vivek
more options

Ausgewählte Lösung

Hi,

You can try to verify the Firefox Silverlight installation: https://www.microsoft.com/getsilverlight/default.aspx

If the problem persists, please also check in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

Joxy0406
Joxy0406 Fragesteller
more options

Thank you, appears the flash and java add ons were out of date, soon as I updated them silverlight began working. Thank you ever so much for your help.