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Firefox crashes unexpectedly when loading certain site, even after a clean re-intall and in safe mode

  • 4 Antworten
  • 7 haben dieses Problem
  • 10 Aufrufe
  • Letzte Antwort von coroadtrip

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The question says it all. I've tried all the suggestions such as disabling all add ons, restarting the browser in safe mode, a clean re-install, updating all plug-ins, and still nothing. Firefox crashes each and every time when loading certain pages, such as logging in to American Express. This is more of a nuisance than anything but I would like any help to resolve it. There are no crash ID's as the browser just closes suddenly and does not provide a crash report. The operating system is up to date as well. I'm at a loss for what else to do.

The question says it all. I've tried all the suggestions such as disabling all add ons, restarting the browser in safe mode, a clean re-install, updating all plug-ins, and still nothing. Firefox crashes each and every time when loading certain pages, such as logging in to American Express. This is more of a nuisance than anything but I would like any help to resolve it. There are no crash ID's as the browser just closes suddenly and does not provide a crash report. The operating system is up to date as well. I'm at a loss for what else to do.

Alle Antworten (4)

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Tried all of the above suggestions and it still crashes. IE does not have these issues, nor does Chrome, Safari, or any other browser. Also tried a clean install, still crashing.

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If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

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Unfortunately there is no crash report to submit. I'll click on a link in Google search results such as www.8thcivic.com, (this seems to be one of the many sites that it will randomly crash on) and as soon as I click it the browser closes and does not generate a report.

Upon opening the browser again it does not try to restore the previous session but instead thinks it is a new session.