We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox crashes without the crash reporter appearing

  • 4 Antworten
  • 1 hat dieses Problem
  • 4 Aufrufe
  • Letzte Antwort von deepwell

more options

I have a new Macbook Pro with the latest version of Lion, Firefox Beta (14), and two or three times over the past 3 weeks since I got my new computer Firefox has crashed randomly.

The Apple crash reporter appears, but the Firefox one does not. about:crashes is completely empty and it's like Firefox doesn't even know it crashed.

What can I do to debug what happened and prevent it?

I have a new Macbook Pro with the latest version of Lion, Firefox Beta (14), and two or three times over the past 3 weeks since I got my new computer Firefox has crashed randomly. The Apple crash reporter appears, but the Firefox one does not. about:crashes is completely empty and it's like Firefox doesn't even know it crashed. What can I do to debug what happened and prevent it?

Alle Antworten (4)

more options

To get the crash reporter look in Firefox ->Preferences->Advanced->General-> [v] Submit crash reports.

Also not all crashes prompt the crash reporter.

more options

Do the crashes also occur with the Firefox 13.0.1 release version?

Does the Apple crash reports give any clues about where the crashes occur?

See:

more options

I'll give Firefox 13.0.1 a try, however it might be awhile before I get another crash. Thanks

more options

I used Firefox 13.0.1 for a week and I didn't have a single crash, but the 14.0.1 was released yesterday. I updated and it took until today for me to have a repeat of this crash. The full browser goes down while in the middle of surfing, and the only crash reporter is the Apple one.

about:crashes is still empty :/

I couldn't find any clues in the Apple crash report about what the problem might be.

By the way, it's not a plugin because I have them all disabled.

Any other thoughts or suggestions?