Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox constantly wants to restart my computer to finish installing an update.

  • 2 Antworten
  • 18 haben dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von cor-el

more options

When opening Firefox I get a pop that states:

"Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?"

I have full admin rights to this Win7 box. I have completely uninstalled Firefox and all saved settings and installed the the latest version. If I do reboot I can use Firefox until it decides that it updated then I need to restart again. This happens multiple times a day.

I have started using Chrome and IE. This makes me unhappy. I have friends with the same issue and we share the opinion that Firefox is unusable as a browser in it's current state.

The other thing that bothers me is that I downloaded and installed version 15.0.1, it tells me that I have version 15 and wants to update the base version to 15.0.1. I installed 15.0.1 what happened to the update since I installed it?

When opening Firefox I get a pop that states: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I have full admin rights to this Win7 box. I have completely uninstalled Firefox and all saved settings and installed the the latest version. If I do reboot I can use Firefox until it decides that it updated then I need to restart again. This happens multiple times a day. I have started using Chrome and IE. This makes me unhappy. I have friends with the same issue and we share the opinion that Firefox is unusable as a browser in it's current state. The other thing that bothers me is that I downloaded and installed version 15.0.1, it tells me that I have version 15 and wants to update the base version to 15.0.1. I installed 15.0.1 what happened to the update since I installed it?

Geändert am von coda6

Alle Antworten (2)

more options
more options

Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.