Does this article help: Fix problems that cause images to not show?

Since the site requires registration, it's hard to see the problem for myself. I did notice that 23snaps has a support site here: https://23snaps.zendesk.com/home.

Hi there, 23snaps team here. If you want to get in touch at support@23snaps.com and let us know what version of Firefox you're using, we can look into the issue and see if we can help you see those pictures!

Best, 23snaps Team

I have no idea what version I have I'm very new to computer and 81 yrs. old. Let me know how to find version?

I have no idea what version I have. Am new to computers & 81 yrs. old. Help me out!

23snaps, hbarfill use 21.0 firefox version

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:21.0) Gecko/20100101 Firefox/21.0

thank you