Can't uninstall firefox with uninstall or helper.exe. Neither Firefox, Uninstall or helper.exe open
I cannot open Firefox. Last time I used my computer, it was working. Nothing happens when I try to open it. Nothing happens when I click 'Uninstall' for add/remove programs. Nothing happens when I open helper.exe. I tried a system restore but to no avail. Installed troubleshooter-1.1a-fix.xpi. Saved it file but when I open the file, it continues to take me to the dialogue box to save the troubleshooter file.
Alle Antworten (7)
Does installing Firefox, then uninstalling work.
- DOWNLOAD from getfirefox.com
Is there a reason you are uninstalling firefox?
Firefox won't open when I click on it so I thought possibly uninstalling and then reinstalling it might resolve this. As stated in my question, I am unable to uninstall it using the control panel or the helper.exe
Try opening Firefox in Safe Mode by holding down the Shift key and double clicking on the Fx icon.
What Fx icon? And, do you mean to try to open firefox in safe mode or to try to uninstall in safe mode?
Have you installed over the existing Installation like i stated before? That will place the uninstaller back there.
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
I can safely install over the installed firefox? Will that leave duplicate files will it overwrite the previous ones?