Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

FF only loads pages in their basic, html format. Version 24.0,windows 7. Tried resetting and rebooting: don't work.

  • 5 Antworten
  • 27 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

more options

This is a very recent problem, has only occurred in the past few days. Every website I try to load (including but not limited to sites such as wikipedia and facebook) return to their basic, html format. Or the mobile version which you sometimes see: basic white pages, very unlike the site.

This is a very recent problem, has only occurred in the past few days. Every website I try to load (including but not limited to sites such as wikipedia and facebook) return to their basic, html format. Or the mobile version which you sometimes see: basic white pages, very unlike the site.

Alle Antworten (5)

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

more options

Yep, here is the facebook one, I'll post another so you can see what wikipedia looks like.

more options

Hi anotheramy, did this improve in Firefox 25 or do you still have the same issue?

more options

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.