Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

I I cannot sign out of my comcast email in Firefox but I can do so in IE.

  • 2 Antworten
  • 8 haben dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von rarnold2000

more options

My husband and I each have our own email account on Comcast email. We almost always use Firefox to open it. Suddenly, I cannot sign out of my email account on Firefox. I click on sign-out, then click on sign in, but the email automatically goes to my email account. After signing out, and clicking on email, it sometimes says "oh oh, you're not signed in." But when I click on sign in, instead of giving me the sign in box it goes right to my open email account. Just can't get out of it. When I am on IE, I can still sign in and out of both Comcast accounts without a problem. I use a laptop with Windows 7 or 7XP I believe, not sure which it is. Thanks for your help.

My husband and I each have our own email account on Comcast email. We almost always use Firefox to open it. Suddenly, I cannot sign out of my email account on Firefox. I click on sign-out, then click on sign in, but the email automatically goes to my email account. After signing out, and clicking on email, it sometimes says "oh oh, you're not signed in." But when I click on sign in, instead of giving me the sign in box it goes right to my open email account. Just can't get out of it. When I am on IE, I can still sign in and out of both Comcast accounts without a problem. I use a laptop with Windows 7 or 7XP I believe, not sure which it is. Thanks for your help.

Ausgewählte Lösung

Try to clear the cookies from that Comcast website.

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (2)

more options

Ausgewählte Lösung

Try to clear the cookies from that Comcast website.

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

more options

Thank you so very much. Deleting cookies and history did the trick!!