Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

When I have a file that is downloading the download arrow on the browser remains greyed out and nothing happens when I click on it.

  • 3 Antworten
  • 1 hat dieses Problem
  • 14 Aufrufe
  • Letzte Antwort von jenbo17

more options

Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

Ausgewählte Lösung

If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

Diese Antwort im Kontext lesen 👍 2

Alle Antworten (3)

more options

hello jenbo17, please try to reset firefox and see if this can address the issue (this will keep your bookmarks & passwords)...

more options

Ausgewählte Lösung

If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

more options

Resetting Firefox resolved the problem. Thanks!