We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Why am I getting a *ghost* shadow type box over enlarged photos on Facebook?

  • 2 Antworten
  • 2 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von kobe

more options

I click onto a photo while on FB. When the enlarged photo opens there is a transparent box with a white border that appears in the upper left hand corner of the enlarged photo. I only get this when using FF, doesn't happen with Chrome or IE. Any suggestions as to why this is happening? And how to make it go away?

I click onto a photo while on FB. When the enlarged photo opens there is a transparent box with a white border that appears in the upper left hand corner of the enlarged photo. I only get this when using FF, doesn't happen with Chrome or IE. Any suggestions as to why this is happening? And how to make it go away?

Alle Antworten (2)

more options

Have you tried safe mode to see if it is a addon, or hardware acceleration.

If it works in safe mode you can try to disable unknown addons, and or hardware acceleration.

See the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for more.

more options

You can also try to just clear the cache and cookies (will log you out of all sites you are logged into).

To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.