Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

in my bonus collector,since the last up date,keeps giving me a message :GREAT TO KEEP PLAYING PLEASR RECONNECT: It does not add up the coins and .please fix

  • 2 Antworten
  • 1 hat dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von janetgriffin

janetgriffin
janetgriffin
more options

there isnt much else, since the last update i cannot collect coins from the auto bonus collector because of the message for me to reconnect. i click on it and nothing happens. can you help me with this

there isnt much else, since the last update i cannot collect coins from the auto bonus collector because of the message for me to reconnect. i click on it and nothing happens. can you help me with this

Ausgewählte Lösung

Hi janetgriffin,

Thank you for your question, and I am sorry to hear that the bonus collector is not working. Please make sure that Firefox is configured to connect to the internet the same way your computer does. These settings are in this menu: Firefox > Options/Preferences > Advanced > Network >

The error is a common real player issue http://service.real.com/help/faq/top5/rp_cannot_connect.html please troubleshoot this as well. You can temporarily disable the Firewall and Antivirus as well to make sure it is not blocking the connection.

I hope this helps.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (2)

guigs
guigs
more options

Ausgewählte Lösung

Hi janetgriffin,

Thank you for your question, and I am sorry to hear that the bonus collector is not working. Please make sure that Firefox is configured to connect to the internet the same way your computer does. These settings are in this menu: Firefox > Options/Preferences > Advanced > Network >

The error is a common real player issue http://service.real.com/help/faq/top5/rp_cannot_connect.html please troubleshoot this as well. You can temporarily disable the Firewall and Antivirus as well to make sure it is not blocking the connection.

I hope this helps.

janetgriffin
janetgriffin Fragesteller
more options

Thank you for getting. Ack to me. As it turns out it is systems problems, and they have pulled the app. Thank you again. Janet griffin