Die Funktionalität dieser Website ist durch Wartungsarbeiten eingeschränkt, die Ihr Erlebnis verbessern sollen. Wenn ein Artikel Ihr Problem nicht löst und Sie eine Frage stellen möchten, können Sie unsere Gemeinschaft über @FirefoxSupport auf Twitter, /r/firefox oder Reddit fragen.

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox crashes

more options

It crashes, in safe mode and not. about ever 15-25 mins. I have fallowed trouble shooting here to the T. and before that I reinstalled also. Here is stuff I got from the crash report.


Firefox 28.0 Crash Report [@ ScanRope ] Search Mozilla Support for Help ID: 296fd8c1-a8a3-49ba-a4c8-baafb2140325

Signature ScanRope More Reports Search UUID 296fd8c1-a8a3-49ba-a4c8-baafb2140325 Date Processed 2014-03-25 22:42:00.806885 Uptime 209 Last Crash 621 seconds before submission Install Age 363092 since version was first installed. Install Time 2014-03-21 17:50:21

It crashes, in safe mode and not. about ever 15-25 mins. I have fallowed trouble shooting here to the T. and before that I reinstalled also. Here is stuff I got from the crash report. Firefox 28.0 Crash Report [@ ScanRope ] Search Mozilla Support for Help ID: 296fd8c1-a8a3-49ba-a4c8-baafb2140325 Signature ScanRope More Reports Search UUID 296fd8c1-a8a3-49ba-a4c8-baafb2140325 Date Processed 2014-03-25 22:42:00.806885 Uptime 209 Last Crash 621 seconds before submission Install Age 363092 since version was first installed. Install Time 2014-03-21 17:50:21

Alle Antworten (1)

more options

Thank you for the crash report (https://crash-stats.mozilla.com/repor.../296fd8c1-a8a3-49ba-a4c8-baafb2140325).

I don't have any insight into what is causing it, but to rule out Flash, could you try setting it to Click-to-Play ("Ask to Activate"). This will delay Flash from starting on a page until you approve it.

To set "Ask to Activate", open the Add-ons page using either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Plugins. Look for "Shockwave Flash" and change "Always Activate" to "Ask to Activate".

When you visit a site that wants to use the Flash, you should see a notification icon in the address bar and one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.

Does that extend the period of stability or help point one way or the other?