Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

with the new sync, where can i enter my recovery key?

  • 1 wótegrono
  • 26 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót guigs

Sunk_by_Sync
Sunk_by_Sync
more options

I have my 26-character sync key / recovery key, and I can login to https://account.services.mozilla.com/ but Firefox's Menu still tells me to "Sign in to Sync", and when I enter the info I use to login to the above url, it tells me "unknown account".

Why can I sign in to my "account management portal" but not Sync?

Is there nowhere I can enter my recovery key?

Previously, I could enter it at: options > sync > set-up sync > i have an account > i don't have the device with me

Now, on Firefox 29, I am given no way to use my recovery key!


When I login to https://account.services.mozilla.com/, all it shows is:

Account Settings -- Change your password -- Delete your account Sync Settings: -- Clear your Sync data -- Request a quota increase

That's useless!

I googled for help, to no avail: firefox "where * enter * recovery key" firefox "i have * recovery key but" -lost -find

Please.... Thank you.

I have my 26-character sync key / recovery key, and I can login to https://account.services.mozilla.com/ but Firefox's Menu still tells me to "Sign in to Sync", and when I enter the info I use to login to the above url, it tells me "unknown account". Why can I sign in to my "account management portal" but not Sync? Is there nowhere I can enter my recovery key? Previously, I could enter it at: options > sync > set-up sync > i have an account > i don't have the device with me Now, on Firefox 29, I am given no way to use my recovery key! When I login to https://account.services.mozilla.com/, all it shows is: --------------------------------------- Account Settings -- Change your password -- Delete your account Sync Settings: -- Clear your Sync data -- Request a quota increase --------------------------------------- That's useless! I googled for help, to no avail: firefox "where * enter * recovery key" firefox "i have * recovery key but" -lost -find Please.... Thank you.

Wšykne wótegrona (1)

guigs
guigs
more options

HI Sunk_by_Sync, Never fear! That sync is no more in the newest version of Firefox! Sync your Firefox bookmarks, history, passwords and more