Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

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Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

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Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

I can not open Firefox. Keep getting the error message "Failed to read the configuration file. Please contact your system administrator." What do I do?

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  • Slědne wótegrono wót JoeB

tennjdog
tennjdog
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I can not open Firefox. I keep getting the message "Failed to read the configuration file. Please contact your system administrator." I have tried uninstalling Firefox and then reinstalling it but without success. What should I do?

I can not open Firefox. I keep getting the message "Failed to read the configuration file. Please contact your system administrator." I have tried uninstalling Firefox and then reinstalling it but without success. What should I do?

Wšykne wótegrona (1)

JoeB
JoeB
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Which Fx version? When you uninstalled Fx, did you reboot computer before reinstall? Also, check for / delete any leftover files in the Fx programs install folders, before reinstall?

Is your profile in the default location or custom location?

Have you tried creating a new, completely clean profile - to test (then make sure to select that profile to start Fx - from the Profile Manager)? (no addons or plugins installed).

Does the user acct (that Fx fails under) have access ("rights") to all locations - especially for Fx profiles location?