We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

How do I get to my spam folder?

  • 1 wótegrono
  • 31 ma toś ten problem
  • 4 naglědy
  • Slědne wótegrono wót user01229325

more options

We have recently had a problem with something going into a "spam" folder that we needed to receive. We were told to "look in our spam folder for it", and I don't know how to get to a "spam" folder. I read one of the articles about creating a "junk" folder which I have just done....Is "junk" the same as "spam" in Thunderbird?

Thanks for your help.

We have recently had a problem with something going into a "spam" folder that we needed to receive. We were told to "look in our spam folder for it", and I don't know how to get to a "spam" folder. I read one of the articles about creating a "junk" folder which I have just done....Is "junk" the same as "spam" in Thunderbird? Thanks for your help.

Wšykne wótegrona (1)

more options

No junk is not the same as spam. That is how Thunderbird distinguishes what it classes as Junk from what your email provider or other software determine as Spam.

If you do not create any Junk controls in Thunderbird, any message that it thinks is Junk gets a junk icon placed beside it and it goes into your Inbox with the rest of your email.

You probably need to log into your account at your email providers web mail page and see what they have for a spam folder and what is in it.