We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se zacyniła a archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

black screen crash

  • 1 wótegrono
  • 1 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót guigs

more options

My firefox screen typically goes black and then crashes. The black screen seems to sometimes be initiated by scrolling, other times it happens seemingly without any input. The black screen flickers on and off (without a discernible pattern) when I scroll. Sometimes it goes back to normal, most times it doesn't.

Firefox typically crashes after the black screen occurs. But, FireFox also crashes regularly even when there is no black screen issue.

My Firefox tends to crash every few minutes and is therefore unusable.

Here are my last 10 crash logs:

Report ID, Date and Time Submitted bp-2a7d1aa6-30c0-49f5-acde-1f2702141009 10/9/2014 12:52 PM bp-710c4dbc-84a8-4b8f-a915-381a12141009 10/9/2014 12:26 PM bp-fc5c79f9-b446-47fc-9163-af2552141008 10/8/2014 6:20 PM bp-da748cb1-4b1d-494f-9918-438842141008 10/8/2014 6:16 PM bp-68713c84-944b-412f-9807-7c94d2141008 10/8/2014 5:13 PM bp-6d0d53ad-2ce3-42a5-9026-3271d2141008 10/8/2014 5:05 PM bp-4fda6a6d-1877-4b2b-8521-842a52141008 10/8/2014 4:39 PM bp-ed510e47-8410-430d-ac70-28c1a2141008 10/8/2014 4:23 PM bp-3e6f6354-b84a-4e6d-a039-7a12e2141008 10/8/2014 4:20 PM bp-7f5905fb-64fd-46c5-834e-947192141008 10/8/2014 4:15 PM

My firefox screen typically goes black and then crashes. The black screen seems to sometimes be initiated by scrolling, other times it happens seemingly without any input. The black screen flickers on and off (without a discernible pattern) when I scroll. Sometimes it goes back to normal, most times it doesn't. Firefox typically crashes after the black screen occurs. But, FireFox also crashes regularly even when there is no black screen issue. My Firefox tends to crash every few minutes and is therefore unusable. Here are my last 10 crash logs: Report ID, Date and Time Submitted bp-2a7d1aa6-30c0-49f5-acde-1f2702141009 10/9/2014 12:52 PM bp-710c4dbc-84a8-4b8f-a915-381a12141009 10/9/2014 12:26 PM bp-fc5c79f9-b446-47fc-9163-af2552141008 10/8/2014 6:20 PM bp-da748cb1-4b1d-494f-9918-438842141008 10/8/2014 6:16 PM bp-68713c84-944b-412f-9807-7c94d2141008 10/8/2014 5:13 PM bp-6d0d53ad-2ce3-42a5-9026-3271d2141008 10/8/2014 5:05 PM bp-4fda6a6d-1877-4b2b-8521-842a52141008 10/8/2014 4:39 PM bp-ed510e47-8410-430d-ac70-28c1a2141008 10/8/2014 4:23 PM bp-3e6f6354-b84a-4e6d-a039-7a12e2141008 10/8/2014 4:20 PM bp-7f5905fb-64fd-46c5-834e-947192141008 10/8/2014 4:15 PM

Wšykne wótegrona (1)

more options

Black screen crash is either hardware acceleration or a omtc crash. Locking, please see this thread: https://support.mozilla.org/en-US/questions/1024589#answer-639214