Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

I am trying to create a master password on a new machine, but all I get when I hit enter is this message: "Unable to change Master Password".

  • 2 wótegronje
  • 2 matej toś ten problem
  • 11 naglědow
  • Slědne wótegrono wót JamAntDun

JamAntDun
JamAntDun
more options

Pretty much as per the question, when I try and set up a master password, the error message says "Unable to change Master Password". There isn't one to start with, so I'm just wanting to set one for the first time.

Pretty much as per the question, when I try and set up a master password, the error message says "Unable to change Master Password". There isn't one to start with, so I'm just wanting to set one for the first time.

Wšykne wótegrona (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you copy any files from another computer to the profile folder on that new computer?

Do you already have saved passwords?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

If you haven't then try to delete the key3.db file and possibly logins.json and signons.sqlite in the Firefox profile folder. Note that all saved passwords are lost when you delete these files.

You can use this button to go to the currently used Firefox profile folder:

JamAntDun
JamAntDun Pšašaŕ
more options

Thanks, I've deleted the key3.db and logins.json files as suggested, couldn't find one called signons.sqlite. Still unable to create a master password. The computer is a new build with fresh install of Win 7.  :\