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Guardian Newspaper mobile site crashes Firefox Android Beta

  • 6 wótegrona
  • 2 matej toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót Kevin

steeleaguk
steeleaguk
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For several weeks I have noticed that if I access pages on the mobile website for the Guardian Newspaper in the UK the page will load then after a few seconds the browser will close. This happens almost all the time unless I keep scrolling on the page.

Typical page is http://gu.com/p/448tz/stw I have Firefox for Android Beta 35.0 running on an HTC One phone.

For several weeks I have noticed that if I access pages on the mobile website for the Guardian Newspaper in the UK the page will load then after a few seconds the browser will close. This happens almost all the time unless I keep scrolling on the page. Typical page is http://gu.com/p/448tz/stw I have Firefox for Android Beta 35.0 running on an HTC One phone.

Wšykne wótegrona (6)

Collaborator
Collaborator
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Hi! Thank you for the report you sent . Has already cleared the cache of your computer? The problem does not occur with my mozilla so if clearing your cache problem persists , uninstall your Mozilla Firefox and install a newer version

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Collaborator
Collaborator
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[Message Censored]

Wót Collaborator změnjony

steeleaguk
steeleaguk Pšašaŕ
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I have removed and reinstalled Firefox for Android Beta to the most recent version but the issue has continued.

Collaborator
Collaborator
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Good Evening! He has already tried to erase all history and even the cache ? If you try to access another browser gives the same problem ? In my Mozilla the problem is non-existent and loads the page , without closing and no update as to her by the problem. He has already tried to pull out the battery of his mobile phone, reinsert it and thus turn and re - enter on the page you requested ?

Translated by Google Translator

steeleaguk
steeleaguk Pšašaŕ
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As it happens, for a different reason I completely re-set the mobile phone and reinstalled all apps from scratch including Firefox 35.0. The phone I have does not have a removable battery but it is turned off completely everyday. This is a continuing problem over several weeks. Does not affect every page at gu.com but does affect most and only from this site.

I pass the information on for information. I will uninstall Firefox and switch to Chrome to see if I get the same issue. Maybe Chrome will be better on an Android device.

Kevin
Kevin
  • Moderator
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Please provide some crash IDs from when this happens. https://support.mozilla.org/en-US/kb/mozillacrashreporter

I am unable to reproduce this using a Nexus 5.