Thunderbird Responding When Autosaving Draft
Thunderbird frequently goes 'not responding' when autosaving as a draft. I'll be merrily typing away, then as it autosaves to draft, then words stop being processed, then Thunderbird goes to 'not responding' for a short while. It then responds, and part of what I was typing when it seized up appears, but not all of it (I assume, but can't say for certain, that the text that I type before it goes 'not responding' appears, but none after that).
I've looked online, but I can't find this problem elsewhere.
I've got a high spec laptop, so that's not the issue. (i7 Processor, 8GB RAM, 1TB HDD, 2GB dedicated graphics RAM, etc - Windows 8.1.)
Any advice would be most appreciated! :)
Thanks! Sam
Wubrane rozwězanje
I double checked, and it is correct, as you mentioned above.
It took me a while to actually get it to work, and this was one of the things I made sure was correct!
I'll post on here when I've reinstalled. In the meantime, I'm dropping the autosave time down (or up... dependent on how you look at it!). :)
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If this is an IMAP account, this could happen if your Drafts folder is defined on the remote IMAP server. Open Tools/Account Settings/accountname/Copies & Folders, and under Drafts & Templates, make sure 'Keep message drafts in:' is set to Drafts Folder on: Local Folders. See if that eliminates 'not responding' errors.
Thanks for that advice. I've changed it over. I'll give you a shout if it still locks up, otherwise I'll mark it a solved. Thanks! :)
This hasn't actually fixed it. It doesn't seem to be doing it as much (although it could just be that I've not been sending as many emails...), but it is still doing it a reasonable amount. It also does a similar thing when sending emails, but not always - in fact, not normally. Any other thoughts? Sam
Wót ultimatecheese
Do you have an anti-virus program scanning mail folders? If so, disable it. Also, right-click the Drafts folder, Compact; this will truly 'empty' the folder, even though it appears empty, i.e. old drafts have been removed from view, but still present in the TB profile folder.
I've tried that for a few days, but it's still doing it... (I've tried compacting and disabling that part of the antivirus.) It's starting to get quite annoying! Any further ideas? =P
(Also, I clicked on this question today to post this response, and it said "thank you for choosing a solution - I didn't do this (at least not intentionally - apologies if you thought this was fixed because of that!)
Try rebuilding the Drafts folder: select Help/Troubleshooting Information, click Show Folder to open the profile in Explorer, exit TB, go to Mail/Local Folders, delete Drafts (no extension) and Drafts.msf.
Restart TB and see if having a fresh Drafts folder makes any difference.
Hmm... I've tried that for a while, but it still happens!
Should I just pack up my filters, then reinstall Thunderbird? (Nothing else that I need to back up, is there...?)
Thanks, Sam
Maybe it would help us if you show the help/ Trouble shooting information. Use the "copy to clipboard - button" and paste in here.
Ah, I didn't know about that. Just got it now.
Application Basics
Name: Thunderbird Version: 31.4.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.4.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150109111741 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account6: INCOMING: account6, , (imap) imap.hermes.cam.ac.uk:143, alwaysSTARTTLS, passwordCleartext OUTGOING: smtp.hermes.cam.ac.uk:587, alwaysSTARTTLS, passwordCleartext, true
Crash Reports
Extensions Thunderbird Message Filter Import/Export Enhanced, 1.0.3, true, hdiakos@csd.uoc.gr
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 31.4.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.enable: true mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1420548466 mailnews.database.global.datastore.id: 8fb876a5-9f9c-4492-8d5d-3d82791ee3a mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true places.database.lastMaintenance: 1424508637 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true
Graphics
Adapter Description: Intel(R) HD Graphics 4600 Vendor ID: 0x8086 Device ID: 0x0416 Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Driver Version: 10.18.10.3308 Driver Date: 9-16-2013 Adapter Description (GPU #2): NVIDIA GeForce GT 750M Vendor ID (GPU #2): 0x10de Device ID (GPU #2): 0x0fe4 Adapter RAM (GPU #2): 2048 Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version (GPU #2): 9.18.13.3165 Driver Date (GPU #2): 10-23-2013 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17415) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 1 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.6 4.10.6
NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS Util 3.16.2.3 3.16.2.3
NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
Thanks! :)
One thing that has slowed down things is old nvidia drivers. I know thats not your problem, but update it anyway if you can. It helped me.
You can change settings in option/composition about if and when you save drafts
Oh yeah, they are old. It's a laptop that I bought as a full thing, so I didn't set stuff up on it. I'll update the drivers shortly.
I like having frequent autosave in case it crashes... but I guess if it means I have t wait 20 seconds every time it autosaves, better less frequent!
Thanks for the advice, but I still can't work out why it's happening! I'll try a reinstall when I get the time then let you guys know. :)
Just to be clear, did you set the Drafts folder on Local Folders for both accounts? For the cam.uc account, if you look under Tools/Account Settings/camaccount/Server Settings/Advanced, what is in the box for "IMAP Server directory" (should be blank), and is "Show only subscribed folders" unchecked?
Wubrane rozwězanje
I double checked, and it is correct, as you mentioned above.
It took me a while to actually get it to work, and this was one of the things I made sure was correct!
I'll post on here when I've reinstalled. In the meantime, I'm dropping the autosave time down (or up... dependent on how you look at it!). :)
So, just an update. I've extended the time between saves for drafts, so it basically just isn't saving drafts automatically. As such, it doesn't seize up. Occasionally it does when click send, but not often.
Thanks everyone for their help. :)