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Thunderbird is deleting my emails

  • 5 wótegrona
  • 1 ma toś ten problem
  • 1 naglěd
  • Slědne wótegrono wót marcoago

marcoago
marcoago
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Hello,

Thunderbird is deleting old emails from my folders. Using IMAP and Thunderbird 31.4.0. In the synchronizations I have "don't delete any message" for every folder. I reinstall Thunderbird several times. I deleted my account and made a new one. I was using my university server and then I switched to Gmail but still I have the same issue. The emails are deleted randomly. They can be either 10 days or 30 days old. This is occurring for one year. Any idea? Cheers, Marco

Hello, Thunderbird is deleting old emails from my folders. Using IMAP and Thunderbird 31.4.0. In the synchronizations I have "don't delete any message" for every folder. I reinstall Thunderbird several times. I deleted my account and made a new one. I was using my university server and then I switched to Gmail but still I have the same issue. The emails are deleted randomly. They can be either 10 days or 30 days old. This is occurring for one year. Any idea? Cheers, Marco

Wšykne wótegrona (5)

christ1
christ1
  • Top 25 Contributor
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http://kb.mozillazine.org/Disappearing_mail

marcoago
marcoago Pšašaŕ
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I saw that link a year ago. Not very helpful in my case.

christ1
christ1
  • Top 25 Contributor
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Not very helpful in my case.

Did you go through all the steps mentioned in the article? What did you find?

marcoago
marcoago Pšašaŕ
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If this link is the best help I can have, I will find an alternative to Thunderbird (unfortunately).

marcoago
marcoago Pšašaŕ
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The problem for this case I think is gmail that deletes 30 days old emails. I could fix it by using the option "when i delete a message move it to this folder" different from trash. But here i think TB has a bug. I will create another question for the forum for this specific issue.