Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Latest security download Norton saw cloud 9 virus issue after download Firefox wouldn't open said 'can't find runtime', deleted and reinstall to work XP Pro SP3

  • 3 wótegrona
  • 24 ma toś ten problem
  • 2 naglěda
  • Slědne wótegrono wót James

more options

Running Firefox 36.0.1 a security update was downloaded on 3.19.2015. Norton said it found a cloud 9 problem. Afterwards tried to open Firefox, but instead of opening I received a 'Can't Find Run-Time' error. Deleted Firefox from programs, installed new and everything worked just fine. 2 days later received a security update downloaded it and the same exact thing happened. After deleting again, Installed new with 36.0.3 and everything works fine again. I'm using Win XP Pro SP3

Running Firefox 36.0.1 a security update was downloaded on 3.19.2015. Norton said it found a cloud 9 problem. Afterwards tried to open Firefox, but instead of opening I received a 'Can't Find Run-Time' error. Deleted Firefox from programs, installed new and everything worked just fine. 2 days later received a security update downloaded it and the same exact thing happened. After deleting again, Installed new with 36.0.3 and everything works fine again. I'm using Win XP Pro SP3

Wubrane rozwězanje

This is a problem with Norton and not the Firefox browser with Norton's claim of Suspicious.Cloud

It has been doing this Suspicious.Cloud false positive with SeaMonkey for years every so often Releases of SM and Norton has not bothered to fix it. Norton antivirus would claim a virus is in file freebl3.dll only there is not and never has been.

It got to be such a regular occurrence that they even single out Norton in the Known Issues of SeaMonkey Release notes for some years as can be seen in http://www.seamonkey-project.org/releases/seamonkey2.33/#issues and will be listed until Norton finally fixes it.

Posts about the Suspicious.cloud claim with Firefox here (and at mozillaZine) have been infrequent compared to SeaMonkey.

Toś to wótegrono w konteksće cytaś 👍 3

Wšykne wótegrona (3)

more options

hello, there are similar reports in the norton forums as well. please use the following form to submit false positives to norton so that they can improve their detection systems: https://submit.symantec.com/false_positive/

more options

Okay so this is a Norton issue only, it must be with Firefox 36 as I've never had an issue before with updates. I looked at some of the reports, but most had to do with sea monkey and I'm not using it so just wasn't sure.

more options

Wubrane rozwězanje

This is a problem with Norton and not the Firefox browser with Norton's claim of Suspicious.Cloud

It has been doing this Suspicious.Cloud false positive with SeaMonkey for years every so often Releases of SM and Norton has not bothered to fix it. Norton antivirus would claim a virus is in file freebl3.dll only there is not and never has been.

It got to be such a regular occurrence that they even single out Norton in the Known Issues of SeaMonkey Release notes for some years as can be seen in http://www.seamonkey-project.org/releases/seamonkey2.33/#issues and will be listed until Norton finally fixes it.

Posts about the Suspicious.cloud claim with Firefox here (and at mozillaZine) have been infrequent compared to SeaMonkey.