Funkcionalnosć toś togo sedła se pśez wótwardowańske źěła wobgranicujo, kótarež maju wašo dožywjenje pólěpšyś. Jolic nastawk waš problem njerozwězujo a cośo pšašanje stajiś, wobrośćo se na našo zgromoźeństwo pomocy, kótarež na to caka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomagaś.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Firefox crashes immediately on launch with crash reporter

  • 1 wótegrono
  • 1 ma toś ten problem
  • 17 naglědow
  • Slědne wótegrono wót philipp

kdressel1
kdressel1
more options

Crashes at startup. Safemode not working, refresh tool didn't help. Re-install to latest, including removing the directory didn't help. Can't get the troubleshooting info because FF won't open.

Crash ID: bp-aa95dfeb-3816-4cd8-9d19-c932d2151203

Crashes at startup. Safemode not working, refresh tool didn't help. Re-install to latest, including removing the directory didn't help. Can't get the troubleshooting info because FF won't open. Crash ID: bp-aa95dfeb-3816-4cd8-9d19-c932d2151203

Wubrane rozwězanje

hi kdressel1, thanks for providing those crash ids - unfortunately this crash may be caused by websense endpoint security software that is running on a device. websense has released an updated version (8.1.2224) which may address the issue.

in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/

Toś to wótegrono w konteksće cytaś 👍 1

Wšykne wótegrona (1)

philipp
philipp
  • Moderator
more options

Wubrane rozwězanje

hi kdressel1, thanks for providing those crash ids - unfortunately this crash may be caused by websense endpoint security software that is running on a device. websense has released an updated version (8.1.2224) which may address the issue.

in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/